MemorialDOCNow® Virtual Care On-Demand
See a trusted provider from your computer or mobile device.
See a Healthcare provider Online Now | MemorialDOCNow®
Virtual visits with a healthcare provider on demand are fast and convenient ways to receive non-emergency care 24/7. No appointment is necessary. Talk to a provider online on your phone, mobile device, or computer for just $49* a visit.
Ways to Access MemorialDOCNow®
MemorialDOCNow now lives within Memorial's patient portal MyChart. You will need your MyChart login for your MemorialDOCNOW appointments.
Get Started with MemorialDOCNow®Sign in to MyChart
Frequently Asked Questions
It’s a live video chat with a physician. With MemorialDOCNow you can see a doctor face-to-face online. No appointment is necessary and you can use it at any time 24/7. It’s a convenient way to see a doctor when your doctor’s office is closed, you’re too sick or busy to see someone in person, or even when you are traveling.
Commonly Treated Conditions:
- Pink eye
- Sinus infection
- Sore throat
- Urinary tract infection (UTI)
MemorialDOCNow is a free service for Memorial MMCP and MCHP insurance users.
MemorialDOCNow is not intended for individuals with government-payer programs like Medicare and Medicaid. Memorial Healthcare System is actively working on expanding our service for those with government-payer programs.
Login to your Memorial MyChart on your desktop or mobile device.
Click on the Menu. Under the Find Care section of the menu you will find MemorialDOCNow - Virtual Care on Demand.
After answering some questions and signing a few forms you will be placed in line to see the first available provider from our KeyCare partners.
MemorialDOCNow is FREE for Memorial insurance users; the insured will need to provide their member ID during the visit. For Non-Memorial Insurance users, the cost per appointment is $49.
Log in to MyChart, navigate the Menu, and select “MemorialDOCNow - Virtual Care on Demand”
For pediatric patients a parent or legal guardian would need to schedule the appointment through their adult MyChart account by choosing the. "MemorialDOCNow - Schedule for someone else" button on the MyChart Menu.
The MemorialDOCNow phone app is no longer in service. MemorialDOCNow now lives inside our patient portal, Memorial MyChart.
Your old MemorialDOCNow login won't work in MyChart. You will need to have a Memorial MyChart account for your MemorialDOCNOW appointments.
Just as in the office, a diagnosis is made based on your visit. For your minor medical conditions, a doctor will review your history and ask you questions. Based on your symptoms and discussion, the doctor will make a diagnosis and recommendation for treatment. The doctor may even prescribe medications if deemed necessary. Prescriptions can be sent to the pharmacy of your choice.
KeyCare is the on-Demand virtual platform that powers MemorialDOCNow; their healthcare providers are available 24/7 and can see you even if you are out of state.
MemorialDOCNow is not intended for individuals with government-payer programs like Medicare and Medicaid.